At Glamrira, we are committed to ensuring customer satisfaction and delivering premium-quality jewelry that you adore. If, for any reason, you are not fully satisfied with your purchase, our Refund and Returns Policy is here to help.
1. Eligibility for Returns
We accept returns under the following conditions: The item is unused, unworn, and in its original condition. The item is returned with its original packaging, tags, and receipt/invoice. The return request is made within 7 days of delivery.
2. How to Request a Return
If you wish to return an item, follow these steps: Initiate a Return Request: Contact us at or through our Contact Us page within 7 days of delivery. Provide Details: Include your order number, a brief explanation for the return, and, if applicable, images of the product showing any defect or damage. Receive Confirmation: Once your return is approved, you’ll receive a return shipping label or instructions on how to send the product back.
3. Return Shipping
Domestic Returns (India): Return shipping costs will be borne by us if the product is defective or incorrect. Otherwise, the buyer is responsible for shipping fees. International Returns: The buyer is responsible for return shipping and any customs duties or fees.
4. Refund Policy
Once we receive your returned item, our team will inspect it and process your refund: Refund Method: Refunds will be credited to your original payment method. Processing Time: Refunds are typically processed within 7-10 business days after receiving the returned item. Partial Refunds: If the item shows signs of use or missing components, only a partial refund may be granted.
5. Exchanges
We do not offer direct exchanges. If you wish to replace an item, initiate a return and place a new order.
6. Non-Returnable Items
The following items are non-returnable: Earrings (due to hygiene reasons) Personalized or engraved jewelry Final sale or clearance items